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The Australian and New Zealand Nissan Corporation and Financial Services (“Nissan”) advises that its systems have been subject to a cyber incident. Nissan is working with its global incident response team and relevant stakeholders to investigate the extent of the incident and whether any personal information has been accessed. Nissan has also notified the Australian Cyber Security Centre and the New Zealand National Cyber Security Centre.
 

While the extent of the incident is still under investigation, Nissan encourages its customers to be vigilant across their accounts, including looking out for any unusual or scam activities.
 

Nissan is working to restore its systems as soon as possible and will continue to provide updates by its website available via nissan.com.au and nissan.co.nz.
 

Nissan thanks you for your understanding during this process, and asks that you have patience with us and our staff while we do our best to work through these issues.
 

Some dealer systems will be impacted however, your local Nissan Dealership is operating. Please speak directly to your local Nissan dealer to assist with all vehicle and servicing queries.

 

 

 


At Nissan Financial Services we are committed to providing you with a comprehensive and highly competitive range of innovative solutions for your personal or business needs.

Nissan Financial Services is dedicated to offering finance solutions for both you and your vehicle.

We are dedicated in assisting you to find your ideal finance solution.  Our expertise and consistent first class service will ensure that the process of financing your new vehicle will be every bit as pleasurable as driving it.

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Customer Service

At Nissan Financial Services we have an unwavering commitment to impress and positively impact our customers at every single interaction.

If you have any enquiries on existing contracts such as payout requests, please contact our Customer Service department either by calling 1800 035 035 or +613 9797 4111 if calling from outside Australia, or by submitting an enquiry to nfsa_csc@nissan.com.au.

 

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Collections/Hardship

If you have any enquiries relating to overdue payments, please contact us either by submitting an enquiry, or contact Collections on 1300 613 289.

If you are wanting to discuss Financial Hardship please contact our specialist team on 1300 613 182 or via email at hardship@nissan.com.au.

 

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Product Enquiries

For enquiries regarding the range of finance products, please visit your nearest Nissan dealership.