.png.ximg.l_3_m.smart.png)
Important COVID-19 Information
The health and wellbeing of our employees, business partners, and customers is our highest priority. We take COVID-19 very seriously and continue to strictly follow the directions of relevant authorities and do everything in our control to minimise the spread of the virus.
Please ensure you are informed of all government restrictions and advice relevant to your local area.
Level of Service
We want to assure you that every Nissan dealer is taking proactive measures to ensure the safety and wellbeing of their customers and staff. We are also willing to explore alternative arrangements in order to assist our customers with low-or-no contact alternatives for vehicle purchase, collection, and servicing.
Please check dealers trading by location.
Visiting a Dealership
All of our Nissan Dealerships are open for sales and service needs.
If you do visit a dealership please expect a wave and a friendly smile when you arrive. In accordance with the latest guidance, Dealership staff will keep a safe distance and refrain from handshakes. There are plenty of hand-washing facilities available at every site.
Service and Maintenance
In accordance with the latest guidance, dealerships have been deemed essential for vehicle servicing and maintenance. While your vehicle is in our care, our dealer staff will be following appropriate safety and hygiene practices to help protect you and your loved ones. Some sites may also be able to offer contactless drop off and pick up services, service loan cars, and we ask that you please discuss your options with the service team when making your vehicle booking.
We are here, and willing to help.
If you have any further questions, please call our national customer call centre on 1800 035 035 or email us at csc@nissan.com.au
Nissan Financial Services
If you have financed your vehicle through Nissan Financial Services you can submit a request for support through our online form by clicking on the button below.
This form is confidential and will help us consider ways we can assist you through this difficult time. Given the current environment we are experiencing a high volume of emails and our response times have increased to 3-5 working days. Please be patient and accept our sincere apologies for the delay you may incur. We will respond to you as soon as possible.
Nissan Financial Services has a strong track record of supporting our customers when they most need it, and we will continue to do so during the ever-evolving COVID-19 situation.
This is a challenging time for all of us but we will continue to closely monitor the situation and remain committed to providing you with the highest level of service possible.