WHAT SERVICES CAN I DEACTIVATE AND HOW?
You can deactivate your connected services by browsing to the profile page, select the name of the vehicle you wish to deactivate and finally select "Deactivate".
Please note you can not deactivate features individually, use of this function will lead to all NissanConnect features being deactivated.
HOW CAN I TELL IF A VEHICLE HAS BEEN REMOVED?
To confirm that your vehicle has been removed successfully, you will not be able to see any information on your app homepage.
If information about your Nissan is still appearing (Mileage, Lock Status, etc.) then your vehicle is still activated.
If you are unable to deactivate the vehicle, please contact our Customer Services team. Their contact details can be found here.
IS IT POSSIBLE TO RE-ACTIVATE SERVICES AGAIN, ONCE THEY HAVE BEEN DEACTIVATED?
It is possible to re-activate services, even after deactivation.
If you already have an account: You can re-activate while logged in into your account.
I HAVE BOUGHT A USED NISSAN, HOW WILL I ACTIVATE THE SERVICES?
If you have bought a used Nissan vehicle, the previous owner has most likely removed the car from their app.
To check this, you will need to add the vehicle using the steps found here.
If a problem occurs, please contact the first owner to remove the vehicle from his account or contact the Customer Service team. Their details can be found here.
